How to lead your virtual team
The need to manage people at a distance is has become a reality for many organisations. Globalisation, de-layering and downsizing has lead to situations were more and more managers and their teams are no longer co-located. It’s easy with know how.
The advantage of customer first
There are lots of companies that have poor customer service – a few with good customer service – but rarely any with excellent customer service. Why is it that so many companies neglect their one and only source of income – their customers? And what can be done to put it right? This talk provides the answers.
How to be happy at work
Based on extensive research and decades of experience with leaders, this talk reveals three essential elements in order to be happy at work: A sense of purpose and the chance to contribute to something bigger than themselves; a vision that is powerful and personal; and resonant, friendly relationships.
How to think and act strategically
Having a strategy enables you to ensure that day-to-day decisions fit in with the long-term interests of the organisation. Without a strategy, decisions made today could have a negative impact on future results. Learn the critical steps for strategic success.
Getting things done through people
So much to do, so little time in which to do it. The higher up you go in the organisation, the more you have to do and the less time you have to do it. Nobody can do it all. Learn how to set priorities and manage your time to survive and prosper.
The anatomy of persuasion
Ever wished you could persuade people to do exactly what you want? Here’s a talk that teaches the art of persuasion – fast. Not just another talk on selling – it’s full of practical how to steps that can be put into practice straightaway, there’s something here for everyone, whatever the situation.
How leaders change teams and organisations
This talk will deepen your understanding of how leaders produce change in teams and organisations and will look specifically at how leaders establish a compelling direction, align people and groups, and inspire them to achieve a common goal.
Why leaders need to master storytelling
This talk will show how narrative can spark the imagination and galvanise people into action better than dry data alone. That makes storytelling a tool leaders can use to transform numbers, research and analysis into compelling, motivating images.
How to lead with emotional intelligence
Intelligence alone is not enough to get someone to the top of their career or to a leadership position – emotional intelligence is. Find out how to understand and control those emotions that affect outward behaviour and how to give the best possible impression to everyone, all the time.